This morning I learned how dependent we are now on the Internet. My hub (router) power plug loosened so it lost power. So I was out of action for about 12 hours. Blood pressure rose in response until I identified the problem.
You might say, was that not easy to identify? No it was not as I have multiple BT boxes on my desk and I thought my gardener might have cut through the cable when planting a new rose yesterday. It’s now taken a few hours to catch up with my emails (I can pick them up on my phone but it’s tedious to do so, particularly if I need to reply).
BT support was quite bad – expecting me to log into a support service on the web. What do people do if they don’t have access by other means if their main internet connection fails? It seems impossible to speak to someone.
I think it might be time for me to fire BT and switch to another internet provider. Please advise any recommendations.
The moral is make sure you have a back-up system for accessing the internet.
Roger Lawson (Twitter: https://x.com/RogerWLawson )
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Well I enjoy reading your blog I have been a long term sky user and ever since they put in the booster tHE engineer did that everything has worked touch wood pretty well. I am surprised abOut BT because they are supposed to be or have the best connection but Sky has been great from IT Internet point of view pretty good only two outages in about five years so not bad
Thanks for your comments. I think Sky might be a good option and it would also replace my Virgin Media subn which is getting too expensive as they keep on raising the cost.